Payment Methods

Policy

Home Policy Payment Methods

Payment Options

When you are ready to make the payment, simply click on the "checkout" button to proceed with the payment. Before making the payment, you can choose the payment method and view the detailed information of the order, including delivery address, etc. If you encounter any issues during the payment process, we will be happy to provide assistance and resolve your questions.

PayPal

When you are ready to make the payment, you will be redirected to the PayPal page through a secure online connection. You can choose to use your PayPal account or credit/debit card balance for payment.

PayPal Information
Credit/Debit Card

On the checkout page, the credit card options we list are the most commonly used credit card types on our website. When you are ready to place an order, please select the "Credit/Debit Card" option and enter your card details on the checkout page.
Wire/ACH Transfer

Bank transfer is a simple method of transferring funds directly from one bank account to another

Bank Information
Net Terms

Net terms mean business customers can get the goods when the goods are needed but without making the payment in advance, and then wait for a certain period before payment becomes due. Available for business accounts with a line of credit established. For more information on how to establish a line of credit click here.
E-check/Check

Pay with an Electronic Check online at Checkout page, or send a check to us for you order.

Account Numbers & Address
Order by Phone

Call our customer service center at +6282276454114 during office hours to complete order payment via Credit Card.

Payment Method	How long is the application period?	What is the processing time for the payment?	Which third-party partners are involved?
PayPal	N/A	Instant	PayPal
Credit/Debit Card	N/A	Instant	Credit/Debit Card
Wire/ACH Transfer	N/A	1-3 Business Days After Payment	Bank of America
Net Terms	2~3 Business Days	Varies	None
E-check	N/A	3~5 business days After Payment	Bank of America
Check	N/A	1-2 Business Days After Deposit	Bank of America
Order by Phone	N/A	Instant	Credit/Debit Card

Do you offer Cash on Delivery service?

Sorry that we do not offer Cash on Delivery service. Multiple payment methods are supported when you place an order at UBINOVA, including credit/debit card, PayPal, wire transfer, Net Terms, etc.

Why is certain payment method not available?

Possible reasons:

1. Country does not support. What payment methods are available mostly depends on the country in the shipping address. Some methods might not be available to buyers from a certain country.

2. Your UBINOVA account doesn't support. For example, Net Terms are available for business accounts with a line of credit established. If your account isn't Net account, Net Terms payment method won't be shown at checkout.

Please choose from the available methods at checkout to make payment.

Can I change my payment method?

Yes, you can change your payment method anytime before the payment is successfully paid to UBINOVA.

Payments that are yet to be completed can be found on My Orders. To change your payment method go to the My Orders > Pending > select the relevant order > Pay Now > select available payment method.

How do I know if my payment is successful?

Once the payment is received, you will receive an order email and you can also check the status under My Orders.

Why was my Credit/Debit Card refused?

If you can't check out with your credit/debit card, it may be due to transaction limits, card errors, unaccepted cards, or restrictions due to card misuse.

To find out why your card was refused in the first place, just contact your bank. They should be able to help. If the problem can't be solved in a short time, please try to pay again using a different card if you have one. Or, you can consider to change to a different payment method.

How can I get the help?

We are here to help. Any questions, you can refer to our FAQ for help, or Contact Us.

Bank Name:	Bank of America
Account Name:	UBINOVA COM INC
Account #:	138 119 625 xxx
Wire Routing #:	026 009 593
Swift Code:	BOFAUS3N
Bank Address:	Bank of America, N.A., 222 Broadway, New York, NY 10038